Shipping, Cancellation, and Return Policies

Shipping Policy

Most orders ship within 48 hours via USPS from California. You can usually expect your order within 3-4 days on the west coast and 4-8 days in other parts of the United States. In Canada, you can expect your order within 7-10 days. Other International orders may take two or more weeks, depending on location and types of shipping selected.

For faster delivery, you can select FedEx overnight or FedEx two-day shipping. If we do not have an item in stock, we will notify you regarding the wait time. If you have any questions about your order please feel free to contact us by email or by phone. Contact information is listed below.

Cancellation Policy

If you cancel your order at any time before it is shipped, we will refund the full amount of the purchase.

Return Policy

It is important to us that you are happy with any materials you purchase from us. If, for any reason you you'd like to return an item, please send it back to us in its original condition within 30 days of purchase and we'll send you a full refund.

Send Returns to:
A&A Quality Shipping
3623 Munster St., Unit B
Hayward, CA 94545

Contact Information

Phone: 800-714-7334
Email: info@pndc.com

 

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Ellison Communication Consultants
4100-10 #316 Redwood Road, Oakland, CA 94619
Phone: 1-800-714-7334 or 1-510-655-8086
info@pndc.com

Powerful Non-Defensive Communication is a trademarked name.
© 1994-2007 Sharon Ellison

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